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Refund Policy

At Raw&Ready Life, we aim to be fair, transparent, and reasonable with our customers. This Refund & Cancellation Policy explains when you may cancel a purchase, when you may request a refund, and how refunds are processed.


If you have any questions, contact us at: live@rawreadylife.com


1. Scope of This Policy


This policy applies to all purchases made through https://rawreadylife.com, including but not limited to:

  • Digital products (e.g., guides, downloads, PDFs, digital content)

  • Online content or access-based products

  • Any other products or services sold on the Site unless stated otherwise at checkout

2. Right to Cancel (14-Day Cooling-Off Period)

Where required by applicable consumer protection laws, you may have the right to cancel your purchase within 14 days of the purchase date without giving any reason, provided that:

  • The product has not been fully downloaded, accessed, or consumed, and

  • You have not expressly waived your right to cancel at checkout (for example, by agreeing to immediate digital delivery)

If you qualify for cancellation:

  • You must notify us within 14 days of your purchase date

  • You can do so by emailing live@rawreadylife.com with your order details

3. Digital Products & Immediate Access

Because most of our products are digital and delivered immediately, you acknowledge that:

  • Once a digital product is downloaded, accessed, or used, it is generally non-refundable, unless required by law

  • In some cases, you may be asked at checkout to expressly agree that you waive your 14-day cancellation right in exchange for immediate access

This is standard for digital content and is designed to prevent abuse (e.g., downloading and keeping the product while requesting a refund).

4. Refund Eligibility

You may be eligible for a refund if:

  • You request cancellation within 14 days and have not accessed or downloaded the digital product, or

  • The product is defective, inaccessible, or materially not as described, and we are unable to fix the issue within a reasonable time, or

  • A refund is otherwise required by applicable consumer protection law

We reserve the right to review refund requests on a case-by-case basis to prevent abuse or fraud.

5. Non-Refundable Items

Unless required by law, the following are non-refundable:

  • Digital products that have been downloaded, accessed, or used

  • Products or services clearly marked as “non-refundable” at checkout

  • Promotional or discounted items (unless otherwise stated)

  • Free products or bonuses

  • Any product where misuse or abuse of the refund policy is suspected

6. How to Request a Refund or Cancellation

To request a refund or cancellation, please email: live@rawreadylife.com

Include:

  • Your full name

  • The email used for the purchase

  • Order number or proof of purchase

  • The product name

  • The reason for your request (optional but helpful)

We aim to review requests within a reasonable time and respond as soon as practicable.

7. Refund Processing & Fees

  • Approved refunds will be processed using the original payment method whenever possible

  • Refunds are typically processed within 5–10 business days, depending on your payment provider

  • Processing or transaction fees charged by payment processors (e.g., Stripe, PayPal, banks) may be non-refundable and may be deducted from your refund where permitted by law

  • We are not responsible for delays caused by your bank or payment provider

8. Chargebacks and Disputes

We encourage you to contact us first at live@rawreadylife.com before filing a chargeback or payment dispute. Unnecessary chargebacks increase costs for both parties and may result in your account being restricted or banned from future purchases.

9. Abuse of Policy

We reserve the right to refuse refunds or cancellations if we detect:

  • Repeated refund requests

  • Abuse of digital access

  • Fraudulent or bad-faith behavior

10. Severability

If any provision of this Refund & Cancellation Policy is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

11. Changes to This Policy (Revision History)

We may update this Refund & Cancellation Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. The current version will always be available on our website.

12. Contact Information

If you have any questions about this policy, please contact us at: live@rawreadylife.com